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Practical guides on AI and automation for small businesses. Everything here is something I built, broke, or fixed first.

NEW GUIDE EVERY WEEK

AI Explained What Is Claude AI? Anthropic’s Own Words, Dated Claude is a large language model and chat assistant made by Anthropic, one company's product; this page reports only what Anthropic's own pages say it does, where its limits are and how chats are handled. 07 OCT
10 MIN
AI Explained Who Invented Artificial Intelligence? What the Documents Show The primary documents name no single inventor of AI: a 1955 proposal by four authors used the term artificial intelligence, and different institutions credit different people for different parts of the field. 07 OCT
8 MIN
AI Explained How to Use AI in Your Business: A 7-Day First-Week Plan This site's first-week method is one chat assistant, five everyday writing tasks, one check on every output and a written count on day 7, and it promises no result. 07 OCT
10 MIN
AI Explained Is Microsoft Copilot Free? Which Copilot Costs What (2026) Microsoft says its Copilot app is free with a Microsoft account and Copilot Chat is included at no additional cost with eligible Microsoft 365 work plans, but Microsoft sells several different products under the name Copilot, so check which account and which Microsoft 365 plan you already pay for before adding a paid Copilot. 07 OCT
11 MIN
AI Explained How to Use Google AI for Your Business: First Steps (2026) Google AI is several separate tools that appear in different places depending on your account, so find which one your account already shows before you follow any steps. 07 OCT
10 MIN
AI Explained What Is AI Ethics? What the Main Frameworks Ask of You AI ethics is the set of principles that documents such as the NIST AI Risk Management Framework, the OECD AI Principles and UNESCO's Recommendation list for building and using AI, and none of the three is a US law for a small business; the binding rules are separate. 07 OCT
10 MIN
AI Explained Is ChatGPT Accurate? What OpenAI Says and What to Check OpenAI's own pages say ChatGPT output may not always be accurate and should not be the sole source of truth, and the one error rate OpenAI publishes is tied to one benchmark and two named models, so an owner should verify every fact before it leaves the building. 07 OCT
10 MIN
AI Explained What Can AI Do for a Small Business? Documented Tasks and Limits Five vendor pages read on 7 October 2026 document AI that drafts email, writes up meetings, transcribes voicemail, pulls typed and handwritten text out of documents and answers questions about a contact or company, and each row pairs the feature sentence with what the same page says about errors. 07 OCT
10 MIN